popular faqs

What Size Tree Can I Have?

We offer Christmas Tree Hire in 6 1/2 foot, and 7 1/2 foot trees and as of this year, 8 1/2 foot trees and 10 foot trees!

What Is Included In The Hire Fee?

Our rates include delivery, setup, dismantle and take away. They also include all decorations and lights in your chosen colours. Gifts under the tree are not included as standard, but can be added for another $100.

When Can I Hire The Tree?

We hire our Christmas trees all year around for both short and long term hires. For traditional hiring periods, we typically deliver trees in the third week of November. You choose the date (Monday to Friday only) and our uniformed staff will be there to install when you're ready.

When Will You Pick The Tree Up?

Nominate a pick up date when you place your order and we will confirm your pick up date along with your hire confirmation - if the pickup is for January, we usually pick these up on the first Monday and Tuesday of the New Year as long as it does not fall on a public holiday. Pick up is only Monday to Friday and does not include Public Holidays.

I Only Need The Tree For One Night - Is That Possible?

Of course - many of Melbourne's venues have dealt with Christmas Trees Delivered and we liaise with them and you to ensure we seyup and packdown at a convenient time to the event. Please contact us for the latest rates on one-night hire as these do change depending on how much notice we have.

Can I Choose My Colours?

If you can not see a style of tree that meets your needs then please put in a request for a custom Christmas Tree. Whether it be an Aussie-inspired Green & Gold tree, or Royal Britannia with its Red, White & Blue, we can put together a unique tree for you, typically at no extra cost. We even have a candy land tree that will knock your socks off.

Can I Pay By Invoice?

While we do offer Paypal and credit card payment options via this website, you can also request an invoice instead when you check out (which many of our customers do). All invoices must be paid prior to setup date.

How Long Does Setup Take?

We setup on site and the time taken to setup a tree depends on the size ordered - our smallest trees take approx. 2 hours whereas 10 foot trees take 3 hours between 2 staff. If multiple trees are being setup for an event, please let us know so we can roster additional staff for the setup.

What Are The Trees Like?

All of Christmas Trees Delivered trees are of the highest quality available and are beautifully decorated in your preferred colours. We do not use cheap plastic trees, just the highest quality faux-trees money can be. They are truly incredible to look at and to the touch.

Do You Hire Out Fresh Trees?

We made a conscious decision 4 years ago to no longer offer fresh trees for the following reasons:

  • Building managers hate them due to all the mess they create
  • The trees look truly awful in January when we come to collect them
  • Staff found it diifult to remember to replenish their water, meaning trees would not make it the last week of Christmas
  • Some staff complained of skin irritations caused by the tree
  • Our trees look just as good as a real tree and suffer from none of the above problems.
Melbourne delivery available for your convenience

Just outside of Greater Melbourne? Give us call on (03) 9039 5350 and we'll see what we can do!

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